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Exam Information The CHAA examination addresses three different areas of expertise: Patient Access Foundations, Pre-arrival and Arrival. Candidates are required to demonstrate proficiency by answering examination questions that evaluate their knowledge of facts, concepts, and processes required to complete the tasks described in the CHAA ...
CHAM Exam Information; CHAA Exam Information; Not Sure? Exam Date Change; Renew Your Certification. Maintaining Your CHAM Certification; Maintaining Your CHAA Certification; Retroactive Maintenance Program; CHAM & CHAA Contact Hour Guide; Certification Manual; NAHAM Proctors; Proctor Database;
CHAA Certification Application and Exam - Learn more about the Certified Healthcare Access Associate (CHAA) credential including exam, application, and frequent questions CHAA Exam Flashcards - Start studying CHAA Exam. Learn vocabulary, terms, and more with flashcards, games, and other study tools.
OVERVIEW OF THE CHAA EXAMINATION The Certified Healthcare Access Associate program was established in 1999 and is available to all eligible Access Services healthcare staff. The CHAA examination consists of 115 multiple choice questions and candidates are limited to two (2) hours to test.
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NAHAM Certified Healthcare Access Associates Examination Content Outline Domain I: Patient Access Foundations (44% of Examination) A Customer Experience 1 Customer Assessment a. Identify customer expectations and concerns (e.g., confidentiality, emotional, …
Certified Healthcare Access Associate (CHAA) ... Online Certification Preparation Course Participant Guide . Study Plan Worksheet Domain Study Strategy Complete By: Done? Patient Access ... course. Every exam is a reading test. Knowing a little can be dangerous; knowing a lot can be disastrous. Manage information to prepare, manage time to pass
Help staff members to pass CHAA exam. Colleen Edwards, CHAM, system director of registration and patient business services at Lee Memorial Health System in Fort Myers, FL, offers study sessions for staff who express interest in certified healthcare access associate (CHAA) certification as a show of support of their career development.
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6/1/2013 · 12 registrars in this system CHAA-certified each year! Credential makes them more invested. About a dozen patient access employees a year take the Certified Healthcare Access Associate (CHAA) examination at University of Utah Health Care in Salt Lake City, and only two …
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SAMPLE EXAMINATION The purpose of the following sample examination is to present an example of what is provided on exam day by ASQ, complete with the same instructions that are given on exam day. The test questions that appear in this sample examination are retired from the CHA pool and have appeared in past CHA examinations.
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